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Canopy by Hilton West Palm Beach Downtown | Hotel in West Palm Beach

| 8.8 (746 Reviews) |  1 Bathroom
Downtown West Palm Beach Hotel | Canopy by Hilton West Palm Beach Downtown

Hotel in Downtown West Palm Beach, West Palm Beach

Hotel with 2 restaurants, a short walk to CityPlace
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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380 Trinity Place, West Palm Beach, 33401, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 2:00 am contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 5 to 40 per person covered valet parking fee: usd 38 per day (in/out privileges) pet deposit: usd 50 per stay pet fee: usd 75 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 75 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per pet, per stay, plus a deposit of usd 50 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Wendy
May 28, 2025 12:28:27 AM
Review Score:   4
Summary: I recently stayed at the Canopy hotel. While the hotel itself looks beautiful and clean, the service was very disappointing. Housekeeping never came to clean the room, even though I was out from 9 AM to 6 PM every day. I had to call the front desk multiple times just to ask for towels and shampoo, and it took them over two hours to bring them. There’s a restaurant downstairs, but it’s constantly closed and there’s no sign with the hours, so you never know when it’s open. I also found out on the last day that they have a gym on the 6th floor—no one mentioned it, and there was no information provided about the hotel’s amenities. Overall, the lack of communication and poor service really took away from the experience.
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FAQ's

Is this Downtown West Palm Beach hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown West Palm Beach hotel have a swimming pool?

Yes, this Downtown West Palm Beach hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown West Palm Beach hotel?

Best-rates for the Downtown West Palm Beach hotel starts from $220 per night with includes Air Conditioner, TV, Security/Safety, Restaurant, Child Friendly, Accessibility, Wellness Facilities, Eco Friendly, Breakfast, Laundry, Pool, Balcony/Terrace, Business Services, Bedding/Linens, Fireplace/Heating, Entertainment, Parking, Wheelchair Accessible, Bar, Guest Services, Internet, Kitchen with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Downtown West Palm Beach hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown West Palm Beach hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown West Palm Beach hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown West Palm Beach hotel?

Based on the information reported by the owner or manager, the Downtown West Palm Beach hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown West Palm Beach hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown West Palm Beach hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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