DoubleTree by Hilton London - Docklands Riverside | Hotel in London

| 8.4 (1006 Reviews) |  1 Bathroom
Surrey Docks Hotel | DoubleTree by Hilton London - Docklands Riverside

Hotel in Surrey Docks, London

Riverfront hotel with bars and a fitness center
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
265 Rotherhithe Street, London, SE16 5HW, United Kingdom

Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Free toiletries
Bedroom
  • Free cribs/infant beds
  • Free rollaway beds
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Phone
  • Water-efficient showers only
  • Laptop-compatible safe
  • Desk
  • Laptop-friendly workspace
  • Iron/ironing board
  • Energy-saving switches
  • Recycling
Breakfast
  • Coffee/tea in common area(s)
  • 2 bars/lounges
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • Refrigerator
  • Coffee/tea maker
Parking
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle
Accessibility
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • This property does not have elevators
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
Activities
  • Boat tours
  • Bicycle rentals
  • Fitness center
Entertainment
  • 47-inch Smart TV
  • Premium channels
General
  • Computer station
  • Meeting rooms - 14
  • Conference space (9322 square feet)
  • Front-desk safe
  • ATM/banking services
  • Library
  • Vending machine
  • Banquet hall
  • Ballroom
  • Grocery/convenience store
  • Water dispenser
  • Reception hall
  • Spanish
  • English
  • Arabic
  • Portuguese
  • Turkish
  • French
  • Lithuanian
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • TV in lobby
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • No plastic coffee stirrers
Guest Services
  • Grocery/convenience store
  • Refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Luggage storage
  • Wedding services
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • BBQ grill(s)
  • Vegetable garden
  • Terrace

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately gbp 21.95 per person self parking fee: gbp 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sarah
Sep 15, 2025 03:22:22 AM
Review Score:   10
Summary: The hotel was clean and tidy. We have stayed here for our last four trips to London Always welcoming and friendly staff. Lovely hotel. Added bonus of the boat to Canary Wharf for guests
See All Reviews

Room Arrangement

Room Info Facilities
Family Room
Room Size: 390 square feet m2
3 Queen Bed and Twin Beds
Family Room

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 390, Ping - 11, Square meters - 36, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Junior Suite, 1 King Bed, Balcony, River View
Room Size: 355 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Balcony, River View

General

Number of living rooms 0, Hair dryer, Number of bedrooms - 0, River view, Square feet - 355, Extra bed count 1, Square meters - 33, Ping - 10, Bathrobes, Slippers, Balcony, Bed count minimum 1, Bed count maximum 1
Room, 1 Double Bed
Room Size: 280 square feet m2
1 Double Bed
Room, 1 Double Bed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 7.87
Deluxe Room, 1 Queen Bed
Room Size: 280 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Ping - 8, Bathrobes, Square feet - 280, Balcony, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Twin Hilton Guest Room
Room Size: 280 square feet m2
2 Twin Beds
Twin Hilton Guest Room

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 289 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, Bathrobes, Square meters - 27, Balcony, Square feet - 289, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Bedrooms
Room Size: 280 square feet m2
2 King Beds
Suite, 2 Bedrooms

General

Number of living rooms 0, Bathrobes, Slippers, Number of bedrooms - 2, Square feet - 280, Square meters - 26, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Family Room, 2 Double Beds (Deluxe)
Room Size: 355 square feet m2
2 Double Beds
Family Room, 2 Double Beds (Deluxe)

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Sofa bed, In-room climate control (air conditioning), Square feet - 355, Bed count minimum 2, Extra bed count 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed
Room Size: 280 square feet m2
1 King Bed
Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 Queen Bed
Room Size: 280 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 7.87
Suite
Room Size: 280 square feet m2
1 King Bed
Suite

General

Bidet, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 280, Separate sitting area, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 7.87

FAQ's

Is this Surrey Docks hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surrey Docks hotel?

Check-in time for Surrey Docks hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surrey Docks hotel have a swimming pool?

No, this Surrey Docks hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surrey Docks hotel?

Best-rates for the Surrey Docks hotel starts from $149 per night with includes Internet, TV, Transportation/Shuttle, Bedding/Linens, Guest Services, Laundry, Parking, Child Friendly, Kitchen, Air Conditioner, Balcony/Terrace, Security/Safety, Wellness Facilities, Restaurant, Toiletries, Entertainment, Barbecue/Outdoor Cooking, Business Services, Bar, Breakfast with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Surrey Docks hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surrey Docks hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surrey Docks hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surrey Docks hotel?

Based on the information reported by the owner or manager, the Surrey Docks hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surrey Docks hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surrey Docks hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $149
You will be redirected to  
Hot Deal - It has been viewed 160 times today
Not the right fit? Check out our other properties in Surrey Docks
|
10.0 (1 Review)
Apartment
  • Security/Safety
  • Fireplace/Heating
  • Guest Services
|
9.4 (48 Reviews)
Apartment
  • Pet Friendly
  • Accessibility
  • Security/Safety