Eliana Signature Hanoi Hotel | Hotel in Hanoi

| 9.3 (2023 Reviews) |  8 Bathrooms  18 Guests
Hang Bac Hotel | Eliana Signature Hanoi Hotel

Hotel in Hang Bac, Hanoi

Featuring a terrace, Eliana Signature Hanoi Hotel is located in the center of Hanoi, a 2-minute walk from Thang Long Water Puppet Theater. This 4-star hotel offers a tour desk and luggage storage space. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. A buffet, à la carte or Full English/Irish breakfast is available at the property. Popular points of interest near Eliana Signature Hanoi Hotel include Hoan Kiem Lake, Hanoi Old City Gate and Trang Tien Plaza. Noi Bai International Airport is 15 miles from the property.

Eliana Signature Hanoi Hotel is located in Hanoi.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Accessibility, Security/Safety, and several others. This is a 4 star rated property and has over 2023 reviews with the average score of 9.3 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this Vacation Cottage place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Eliana Signature Hanoi Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eliana Signature Hanoi Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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38 Phố Lò Sũ, Hanoi, Vietnam

Amenities

Air Conditioner
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Special diet meals (on request)
Activities
  • Walking tours
  • Head massage
  • Body wrap
  • Neck massage
  • Pedicure
  • Massage
  • Facial treatments
  • Spa
  • Tour or class about local culture
  • Makeup services
  • Full-body massage
  • Spa facilities
  • Beauty services
  • Massage chair
  • Cooking class
  • Happy hour
  • Waxing services
  • Foot massage
  • Manicure
  • Light therapy
  • Couples' massage
  • Body treatments
  • Back massage
  • Body scrub
  • Hand massage
  • Bike tours
General
  • Hypoallergenic room available
  • Air conditioning
  • Family rooms
  • Heating
  • Non-smoking rooms
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Elevator
Guest Services
  • Currency exchange
  • Lockers
  • Laundry
  • Shuttle service
  • Private check-in/out
  • Packed lunches
  • Fax/Photocopying
  • Concierge
  • Suit press
  • Baggage storage
  • Tour desk
  • Dry cleaning
  • Airport shuttle
  • Car rental
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Express check-in/out
  • Airport shuttle (additional charge)
  • Ironing service
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Face masks for guests available
  • Process in place to check health of guests
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
9.29
Location:
9.74
Staff:
9.85
Facilities:
9.02
Comfort:
9.29
Cleanliness:
9.31
Katherine
Aug 31, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: You can’t go wrong with this property, central location, lovely interior and fabulous staff throughout.
Summary: Beautiful place to stay in Hanoi
See All Reviews

Room Arrangement

Room Info Facilities
Eliana Suite with Terrace
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bathtub, Bidet, Hairdryer, Toilet, Spa tub, Bathrobe, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower cap, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Outdoors

Terrace, Patio, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Desk

Media & Technology

Flat-screen TV

View

City view, View

Bedroom

Childrens' cribs

Room Amenities

Adapter

Accessibility

Accessible by elevator
Family Suite
Room Type: Family
Room Size: 45 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Desk

Media & Technology

Flat-screen TV

View

City view, View

Bedroom

Childrens' cribs

Room Amenities

Adapter

Accessibility

Accessible by elevator
Executive Triple Room
Room Type: Triple
Room Size: 24 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Executive Triple Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

Room Amenities

Adapter

Accessibility

Accessible by elevator
Senior Suite with City View
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed
Senior Suite with City View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

View

City view, View, Quiet street view

Room Amenities

Adapter

Accessibility

Accessible by elevator
Executive Suite with Internal Window
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

Room Amenities

Adapter

Accessibility

Accessible by elevator
Double Room with Balcony
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Double Room with Balcony

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

View

City view, View

Room Amenities

Adapter

Accessibility

Accessible by elevator
Deluxe Double or Twin Room with Internal Window
Room Type: Twin/Double
Room Size: 18 m2
1 Queen bed(s) Bed
Deluxe Double or Twin Room with Internal Window

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

Room Amenities

Adapter

Accessibility

Accessible by elevator
Suite Double or Twin with Neighbor View
Room Type: Twin/Double
Room Size: 24 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Bidet, Hairdryer, Toilet, Bathrobe, Shower cap, Private bathroom, Slippers, Conditioner, Free toiletries, Body soap, Toothbrush, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Fire extinguisher, Heating, Safe, Smoke Alarm, Trash cans

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

View

View

Room Amenities

Adapter

Accessibility

Accessible by elevator

FAQ's

Is this Eliana Signature Hanoi Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eliana Signature Hanoi Hotel?

Check-in time for Eliana Signature Hanoi Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eliana Signature Hanoi Hotel have a swimming pool?

No, this Eliana Signature Hanoi Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eliana Signature Hanoi Hotel?

Best-rates for the Eliana Signature Hanoi Hotel starts from $41 per night with includes Guest Services, Entertainment, Breakfast, Internet, Air Conditioner, Accessibility, Security/Safety, Sports/Activities, Wellness Facilities, Fireplace/Heating, Restaurant, Laundry, Balcony/Terrace, Transportation/Shuttle, Toiletries, Spa with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Eliana Signature Hanoi Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eliana Signature Hanoi Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eliana Signature Hanoi Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eliana Signature Hanoi Hotel?

Based on the information reported by the owner or manager, the Eliana Signature Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eliana Signature Hanoi Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eliana Signature Hanoi Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $41
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