Grefrath Rentals Germany North Rhine-Westphalia Dusseldorf Grefrath

Hotel Fire & Ice | Hotel in Neuss

| 9.4 (267 Reviews) |  1 Bathroom
Grefrath Hotel | Hotel Fire & Ice

Hotel in Grefrath, Neuss

Luxurious slopeside hotel with 2 bars/lounges
With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.
Change of towels is available on request.
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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An der Skihalle 1, Neuss, 41472, Germany

Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels
  • Shower
Bedroom
  • Pillow-top mattress
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Bed sheets
  • Pillow menu
  • Connecting rooms available
  • LED light bulbs
  • Iron/ironing board (on request)
  • Soundproofing
  • Slippers
  • Individually furnished
  • Laptop-compatible safe
  • Water-efficient toilets only
  • Phone
  • Eco-friendly cleaning products used
Breakfast
  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
  • Coffee/tea in common area(s)
  • 1 restaurant
  • 2 bars/lounges
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Limited onsite parking
  • Electric car charging station on site
  • Uncovered self parking on site (EUR 6 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible path of travel
  • 2 on-site accessible parking spaces
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
Activities
  • Health/beauty spa
  • Golfing
  • Ski lifts
  • Ski area
  • Hiking/biking trails
  • Skiing
  • Bike parking
  • Mini golf
  • Sauna
  • Shopping
  • Downhill skiing
  • Snowboarding
  • Steam room
  • Sledding
  • Fitness center
  • Full-service spa
Entertainment
  • Satellite channels
  • 32-inch LCD TV
General
  • Meeting rooms - 13
  • Conference center (269 square feet of space)
  • Elevator
  • Reception hall
  • ATM/banking services
  • Front-desk safe
  • Lockers available
  • Banquet hall
  • Dutch
  • German
  • English
  • French
  • Polish
  • Spanish
  • No plastic soda bottles
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local artist showcase
  • Reusable tableware only
  • At least 80% lighting from LEDs
  • Reusable cups only
  • No plastic water bottles
  • At least 80% of food locally-sourced
  • No plastic drinking straws
  • Smoke-free property
Guest Services
  • Highchair
  • Art supplies
  • Children's games
  • Laundry facilities
  • Soundproofed rooms
  • Mini golf
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Concierge services
  • Ski passes
  • Skiing lessons
  • Daily housekeeping
  • Tour/ticket assistance
  • Change of towels (on request)
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Laundry facilities
  • 24-hour front desk
  • Ski storage
  • Ski equipment rentals
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
Spa
  • Spa open daily
  • Steam room
  • Sauna
  • Massages

Policies

Check-in
Check-in time starts at 4:00 pm minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 30.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 24.50 for adults and eur 12.25 for children uncovered self parking fee: eur 6 per day rollaway bed fee: eur 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property uses eco-friendly cleaning products

Reviews

Fasih
Oct 25, 2025 05:37:08 AM
Review Score:   10
Summary: I have been to this hotel many times, since it is the base for an event that happens annually. But I have never stayed at the hotel until this year, I managed to book early before it filled up this time. The rooms are luxurious and spacious, you can swing two cats at the same time no problem. The only negative is the location, if you are not driving the Uber or Taxi out will be costly, fortunately for me I was transported around by others at the event that had driven their cars to the event. The staff are excellent, the breakfast service especially is very organised. I never got a chance to use the sauna or pool this year, but have used it as a guest in the past - also high recommended.
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Room Arrangement

Room Info Facilities
Standard Twin Room, 1 Twin Bed
Room Size: 258 square feet m2
1 Twin Bed
Standard Twin Room, 1 Twin Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 24, Extra bed count 1, Air conditioning, Free cribs/infant beds, Desk, Ping - 7.25, Bed count minimum 1, Bed count maximum 1
Family Suite
Room Size: 441 square feet m2
2 Double Bed and Twin Bunk Bed
Family Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Children's books, Extra bed count 1, Square feet - 441, Air conditioning, Free cribs/infant beds, Ping - 12.39, Square meters - 41, Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Baum Chalet, 1 Queen Bed, Garden View
Room Size: 269 square feet m2
1 Queen Bed
Baum Chalet, 1 Queen Bed, Garden View

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Portable fan, Square meters - 25, No rollaway/extra beds, No cribs (infant beds), Garden view, Wardrobe or closet, Ping - 7.56, Heated floors, Bed count minimum 1, Bed count maximum 1
Premium Twin Room
Room Size: 280 square feet m2
1 Double Bed
Premium Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 280, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds, Ping - 7.87

FAQ's

Is this Hotel Fire & Ice pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Fire & Ice have a swimming pool?

No, this Hotel Fire & Ice does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Fire & Ice?

Best-rates for the Hotel Fire & Ice starts from $147 per night with includes Child Friendly, Spa, Restaurant, Parking, TV, Accessibility, Skiing, Wellness Facilities, Eco Friendly, Balcony/Terrace, Security/Safety, Toiletries, Breakfast, Kitchen, Laundry, Wheelchair Accessible, Business Services, Sports/Activities, Internet, Bedding/Linens, Fireplace/Heating, Bar, Guest Services with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Hotel Fire & Ice a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Fire & Ice wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Fire & Ice is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Fire & Ice?

Based on the information reported by the owner or manager, the Hotel Fire & Ice indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Fire & Ice?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Fire & Ice are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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