Fernhill Rentals New Zealand Otago Queenstown Fernhill

Mercure Queenstown Resort | Hotel in Queenstown

| 8.6 (1003 Reviews) |  1 Bathroom
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

Family ski hotel with 2 restaurants
Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.
Housekeeping is available on request.
Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 50-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Queenstown hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Sainsbury Road, Queenstown, 9300, New Zealand

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Towels
  • Private bathroom
  • Shower
  • Hair dryer
  • Bathrobes
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Desk
  • LED light bulbs
  • Recycling
  • Energy-saving switches
  • Slippers
  • Safe
  • Bulk dispenser for toiletries
  • Individually furnished
  • Soundproofing
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 32 per person
  • 1 bar
  • Room service available
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Uncovered self parking on site (NZD 15.00 per night)
  • Ski shuttle (surcharge)
  • Onsite parking includes off-street options
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
Activities
  • Ziplining
  • Rock climbing
  • Beach access
  • Mountain climbing
  • Snowmobiling
  • Skiing lessons
  • Mountain biking
  • Casino
  • Winery tours
  • Segway rentals/tours
  • Bicycle rentals
  • Scooter/moped rentals
  • Ski lifts
  • Health/beauty spa
  • Ski runs
  • Kayaking
  • Horse riding
  • Snowshoeing
  • Ecotours
  • Downhill skiing
  • Sailing
  • Ski area
  • Parasailing
  • Rafting
  • Skydiving
  • Hiking/biking trails
  • Skiing
  • Snorkeling
  • Snowboarding
  • Surfing/body boarding
  • Ski equipment rentals
  • Golfing
  • Cross-country skiing
  • Outdoor pool
  • Private winery tours
  • Hot tub
  • Public winery tours
  • Sauna
  • Children's pool
  • Fitness center
  • Private picnics
Entertainment
  • Satellite channels
  • 50-inch LCD TV
General
  • Conference space (3272 square feet)
  • 24-hour business center
  • Meeting rooms - 3
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • Vending machine
  • English
  • Korean
  • Hindi
  • Portuguese
  • Japanese
  • French
  • Spanish
  • No plastic soda bottles
  • No plastic drinking straws
  • Vegan dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • No plastic water bottles
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • TV in lobby
  • Biodegradable coffee stirrers
  • Local artist showcase
  • Couples dining
  • Fireplace in lobby
  • Reusable tableware only
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Romance packages available
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • At least 80% organic food
  • Double-glazed windows
Guest Services
  • Free cribs/infant beds
  • Outdoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Mini-fridge
  • Pool gate
  • Snack bar/deli
  • Children's pool
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Ski storage
  • Change of towels (on request)
  • Porter/bellhop
Internet
  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Vegetable garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Policies

Check-in
Check-in start time: 2 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 65.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 32 per person uncovered self parking fee: nzd 15.00 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 65.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Maria
Jul 20, 2025 07:48:13 AM
Review Score:   8
Summary: Beautiful position and stunning view.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed, Lake View
Room Size: 301 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Lake View

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Lake view, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Lake View
Room Size: 301 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Lake View

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Lake view, Square feet - 301, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 1 King Bed, Lake View
Room Size: 299 square feet m2
1 King Bed
Superior Room, 1 King Bed, Lake View

General

Ping - 8.40, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 299, Number of bathrooms - 1
Room, 1 King Bed, Garden View
Room Size: 256 square feet m2
1 King Bed
Room, 1 King Bed, Garden View

General

Number of living rooms 0, Ping - 7.2, Number of bedrooms - 0, Garden view, Square feet - 256, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, 2 Double Beds, Garden View
Room Size: 267 square feet m2
2 Double Beds
Double Room, 2 Double Beds, Garden View

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Hand-held showerhead, Square meters - 25, Square feet - 267, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 7.5, Portable shower seat, Height-adjustable showerhead, Garden view, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds, Lake View
Room Size: 312 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds, Lake View

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 29, Lake view, Ping - 8.77, Square feet - 312, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Mercure Queenstown Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Queenstown Resort?

Check-in time for Mercure Queenstown Resort starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Queenstown Resort have a swimming pool?

Yes, this Mercure Queenstown Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Queenstown Resort?

Best-rates for the Mercure Queenstown Resort starts from $142 per night with includes Restaurant, Entertainment, Balcony/Terrace, Security/Safety, Wellness Facilities, Hot Tub, Internet, Fireplace/Heating, Bar, Child Friendly, Kitchen, Air Conditioner, Pool, Business Services, Bedding/Linens, Spa, Guest Services, Breakfast, Laundry, Parking, Wheelchair Accessible, Accessibility, Sports/Activities, Skiing with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Mercure Queenstown Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Queenstown Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Queenstown Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Queenstown Resort?

Based on the information reported by the owner or manager, the Mercure Queenstown Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Queenstown Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Queenstown Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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