Silvana Mountain Hotel | Hotel in Zermatt

| 9.6 (128 Reviews) |   Pet Friendly  11 Bathrooms  29 Guests
Zermatt Hotel | Silvana Mountain Hotel

Hotel in Zermatt

Located in Zermatt and with Schwarzsee reachable within 1.4 miles, Silvana Mountain Hotel provides concierge services, allergy-free rooms, a shared lounge, free WiFi throughout the property and a terrace. Providing a restaurant, the property also features a garden, as well as an indoor pool and a sauna. The property has room service, a tour desk and currency exchange for guests. All guest rooms at the hotel are equipped with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. The rooms feature a desk. At Silvana Mountain Hotel guests will find a spa and wellness center and a hammam. You can play table tennis at this 3-star hotel, and the area is popular for hiking and skiing. Zermatt-Matterhorn is 2.2 miles from the accommodation, while Gorner Ridge is 4.5 miles away.

Silvana Mountain Hotel is located in Zermatt.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Skiing, Wellness Facilities, View, and several others. This is a 3 star rated property and has over 128 reviews with the average score of 9.6 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this Vacation Cottage place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Silvana Mountain Hotel in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Silvana Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Furi 265, Zermatt, 3920, Switzerland

Amenities

Pet FriendlyPet Friendly
PoolPool
TVTV
ViewView
Private PoolPrivate Pool
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • Kid-friendly buffetKid-friendly buffet
  • RestaurantRestaurant
  • BarBar
ActivitiesActivities
  • SaunaSauna
  • Foot massageFoot massage
  • Walking toursWalking tours
  • Steam roomSteam room
  • MassageMassage
  • Hand massageHand massage
  • Indoor poolIndoor pool
  • PlaygroundPlayground
  • Bike toursBike tours
  • Turkish/Steam BathTurkish/Steam Bath
  • Indoor pool (year-round)Indoor pool (year-round)
  • SpaSpa
  • SkiingSkiing
  • HikingHiking
  • Spa/Wellness packagesSpa/Wellness packages
  • Spa facilitiesSpa facilities
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Full-body massageFull-body massage
  • Hot tub/JacuzziHot tub/Jacuzzi
  • CyclingCycling
  • Ping-pongPing-pong
  • Head massageHead massage
  • Locker roomsLocker rooms
  • Neck massageNeck massage
  • Back massageBack massage
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
  • Outdoor play equipment for kidsOutdoor play equipment for kids
GeneralGeneral
  • Soundproof roomsSoundproof rooms
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • Family roomsFamily rooms
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Hypoallergenic room availableHypoallergenic room available
Guest ServicesGuest Services
  • Packed lunchesPacked lunches
  • Express check-in/outExpress check-in/out
  • LaundryLaundry
  • Pet bowlsPet bowls
  • Baggage storageBaggage storage
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Room serviceRoom service
  • Ironing serviceIroning service
  • Currency exchangeCurrency exchange
  • Fax/PhotocopyingFax/Photocopying
  • ConciergeConcierge
  • Private check-in/outPrivate check-in/out
  • Tour deskTour desk
  • LockersLockers
  • Shared lounge/TV areaShared lounge/TV area
  • Shuttle serviceShuttle service
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • Sun deckSun deck
  • Picnic areaPicnic area
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • Key accessKey access
  • Key card accessKey card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests availableFace masks for guests available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
SkiingSkiing
  • Ski storageSki storage
  • Ski schoolSki school
  • Ski-in, ski-out accessSki-in, ski-out access
SpaSpa
  • Heated poolHeated pool
  • Swimming poolSwimming pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Beach umbrellasBeach umbrellas
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that the last cable leaves at 17:00. the timetable may vary according to the season. please contact the hotel before hand, please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
9.13
Location:
8.95
Staff:
9.76
Facilities:
9.69
Comfort:
9.77
Cleanliness:
9.83
Fezer
Feb 11, 2025 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: I recently had the pleasure of staying at Silvana Mountain Hotel, and I can confidently say it was an unforgettable experience. From the moment I arrived, I was impressed by the professionalism, elegance, and attention to detail that defines this stunning hotel. Every member of the staff treated us like family, going above and beyond to accommodate any request with warmth and genuine care. The hotel's organization and service were flawless, making my stay as effortless as it was luxurious. The location is absolutely perfect for skiing, offering breathtaking views and direct access to the slopes—truly the best spot on the mountain. The hotel itself feels like something out of a fairy tale, with its charming, yet sophisticated ambiance. One of my favorite moments was sitting by the cozy wood fire during dinner, the crackling flames adding to the intimate and inviting atmosphere. The spa facilities are state-of-the-art, providing a relaxing retreat after a day on the slopes. A relaxing message is a must after a day adventuring in the Alps. And the food—words can’t do it justice! Every meal was a delight, crafted to perfection with exquisite flavors that made each dining experience a true pleasure. I can’t recommend Silvana Mountain Hotel highly enough. It’s the epitome of luxury, comfort, and warmth, and I look forward to returning for many more unforgettable stays.
Negative: I loved everything
Summary: This is a magical fairy tale stay
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Bathtub, Shower cap, Bathrobe, Toilet paper

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Double Room with Balcony West
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Single Room with Balcony
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Double Room with Balcony East
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Double Room with Balcony East

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Triple Room with Balcony
Room Type: Triple
Room Size: 23 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Junior Suite with Balcony
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Single Room - Annex
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Double Room - Annex
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Junior Suite - Annex
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Family Room with Balcony
Room Type: Family
Room Size: 27 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Family Room with Balcony

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator

FAQ's

Is this Silvana Mountain Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Silvana Mountain Hotel?

Check-in time for Silvana Mountain Hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Silvana Mountain Hotel have a swimming pool?

Yes, this Silvana Mountain Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Silvana Mountain Hotel?

Best-rates for the Silvana Mountain Hotel starts from $258 per night with includes Sports/Activities, Pool, TV, Ocean View, Balcony/Terrace, Transportation/Shuttle, Fireplace/Heating, Restaurant, Private Pool, Breakfast, Skiing, Wellness Facilities, View, Oceanfront, Security/Safety, Spa, Bar, Entertainment, Pet Friendly, Accessibility, Guest Services, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Silvana Mountain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Silvana Mountain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Silvana Mountain Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Silvana Mountain Hotel?

Based on the information reported by the owner or manager, the Silvana Mountain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Silvana Mountain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Silvana Mountain Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $258
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