SureStay InnSuites Phoenix Hotel & Suites by Best Western | Hotel in Phoenix

| 7.7 (1175 Reviews) |   Pet Friendly  4 Bathrooms  21 Guests
North Mountain Hotel | SureStay InnSuites Phoenix Hotel & Suites by Best Western

Hotel in North Mountain, Phoenix

This hotel is 9 miles from downtown Phenix and 3 miles from the Phenix Mountains Park. This hotel features an outdoor pool and offers free Wi-Fi in every room. Rooms at the BEST WESTERN PLUS InnSuites Phenix Hotel & Suites feature a microwave and refrigerator. The rooms also have a coffee maker and cable TV. BEST WESTERN PLUS InnSuites Phenix Hotel & Suites offers a gym and a business center. Guests can dine at P.J. Café, which features a breakfast buffet. BEST WESTERN PLUS InnSuites Phenix Hotel & Suites is 10 miles from the Sky Harbor International Airport. The Mayo Clinic Hospital is within a 15-minute drive of the hotel.

SureStay InnSuites Phoenix Hotel & Suites by Best Western is located in Phoenix.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Accessibility, Security/Safety, and several others. This is a 3 star rated property and has over 1175 reviews with the average score of 7.7 . Coming to Phoenix and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this Vacation Cottage place in Phoenix. These details are authentic, as they are provided by our partner, booking.com.

This SureStay InnSuites Phoenix Hotel & Suites by Best Western in Phoenix is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay InnSuites Phoenix Hotel & Suites by Best Western”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
1615 East Northern Avenue, Phoenix, AZ 85020, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Parking
  • Accessible parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Fitness
  • Cycling
  • Hot tub/Jacuzzi
  • Golf course (within 2 miles)
  • Fitness center
  • Hiking
General
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Designated smoking area
  • Pet friendly
Guest Services
  • Fax/Photocopying
  • Vending machine (drinks)
  • 24-hour front desk
  • Business center
  • Express check-in/out
  • Laundry
  • Vending machine (snacks)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • BBQ facilities
  • Picnic area
  • Sun deck
Security/Safety
  • Key card access
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
Spa
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.06
Location:
8.21
Staff:
8.55
Facilities:
7.99
Comfort:
8.32
Cleanliness:
8.4
Cassandra
Nov 1, 2025 07:00:00 AM
Review Score:   5
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The nice people when my son 1st arrived and was very helpful at the desk. The worst part is the gentleman that gave my son 2 different rates in an hours time to extend the stay for more than 200.00 earlier. Desk person stated that there was a sudden event. Gee, okay... Some are helpful and some just want to push money to make themselves look better. This place lost 400.00 and any other business from me. I will have to see what other places that are connected to ones I'm already connected to and will not use them at this point.
Negative: The rudeness at the time he was supposed to leave which was my fault going through cancer and thought he had until the 1st of November as apposed to October 31st. Plus extra charge suddenly to rent it longer. I can't stand Arizona stays at this point. They can be rude, overcharged, and charges using a 3rd party, especially Booking.com. I'm still waiting for my double charge of over 600.00 using booking.Com. This guy my son dealt with earlier at this hotel while I'm on the phone paying, was rude and don't care what he told my son less than 30 MINUTES before I'm on the phone with both of them. Not trustworthy. I paid for the night just because I accidently led my son to think he had until Saturday. My bad on that, but trying to scam people for More is HORRIBLE in your BUSINESS. It's disgusting.
See All Reviews

Room Arrangement

Room Info Facilities
King Room - Non-Smoking
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone, Cable channels

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities

Services

Wake-up service
Two-Room Queen Suite with Sofa Bed - Non-Smoking
Room Type: Suite
Room Size: 28 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Shampoo, Towels, Toilet paper, Conditioner, Bathtub or shower, Toilet, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Key card access, Heating, Air conditioning, Smoke Alarm

Kitchen

Microwave, Refrigerator

Living Area

Desk

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Alarm clock
Queen Room with Two Queen Beds - Non-Smoking
Room Type: Quad
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone, Cable channels

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities

Services

Wake-up service
Two-Room Queen Suite
Room Type: Suite
Room Size: 19 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Shampoo, Towels, Toilet paper, Conditioner, Bathtub or shower, Toilet, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Key card access, Heating, Air conditioning, Smoke Alarm

Kitchen

Microwave, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Alarm clock
Large Two-Room King Suite with Sofa Bed - Non-Smoking
Room Type: Suite
Room Size: 19 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Shampoo, Towels, Toilet paper, Conditioner, Bathtub or shower, Toilet, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Key card access, Heating, Air conditioning, Smoke Alarm

Kitchen

Microwave, Refrigerator

Living Area

Desk

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Alarm clock

Accessibility

Roll-in shower
Two-Room Suite with Double Bed - Non-Smoking
Room Type: Suite
Room Size: 19 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Shampoo, Towels, Toilet paper, Conditioner, Bathtub or shower, Toilet, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Key card access, Heating, Air conditioning, Smoke Alarm

Kitchen

Microwave, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Alarm clock
Room with Two Double Beds - Non-Smoking
Room Type: Triple
Room Size: 19 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone, Cable channels

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities

Services

Wake-up service
King Room with Roll-In Shower - Mobility Accessible
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone, Cable channels

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities

Services

Wake-up service

FAQ's

Is this North Mountain hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at North Mountain hotel?

Check-in time for North Mountain hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the North Mountain hotel have a swimming pool?

Yes, this North Mountain hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Mountain hotel?

Best-rates for the North Mountain hotel starts from $248 per night with includes View, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Wellness Facilities, Child Friendly, Hot Tub, Designated Smoking Area, Oceanfront, Fireplace/Heating, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Air Conditioner, Pool, Ocean View, Laundry, Parking, Accessibility, Security/Safety, Business Services, Internet, Pet Friendly with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is North Mountain hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Mountain hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Mountain hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Mountain hotel?

Based on the information reported by the owner or manager, the North Mountain hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Mountain hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the North Mountain hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $248
You will be redirected to  
Hot Deal - It has been viewed 162 times today
Not the right fit? Check out our other properties in North Mountain
|
8.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
|
10.0 (2 Reviews)
House
  • Air Conditioner
  • Pet Friendly
  • Pool
|
10.0 (2 Reviews)
House
  • Air Conditioner
  • Pool
  • Balcony/Terrace