Ibis Mackay | Hotel in Mackay

| 7.8 (1378 Reviews) |  6 Bathrooms  13 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 152 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 1378 reviews with the average score of 7.8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 152 Bedrooms Hotel if you want to learn more about this Vacation Cottage place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boundary Rd East Mackay Airport, Mackay, 4740, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kid-friendly buffetKid-friendly buffet
  • FruitFruit
  • Special diet meals (on request)Special diet meals (on request)
  • Kids' mealsKids' meals
  • BarBar
  • Snack barSnack bar
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
ParkingParking
  • Free parkingFree parking
  • Parking on siteParking on site
  • Accessible parkingAccessible parking
  • ParkingParking
AccessibilityAccessibility
  • Lowered sinkLowered sink
  • Toilet with grab railsToilet with grab rails
  • Raised toiletRaised toilet
  • Wheelchair accessibleWheelchair accessible
  • Visual aids (Braille)Visual aids (Braille)
ActivitiesActivities
  • FitnessFitness
  • Live sports events (broadcast)Live sports events (broadcast)
  • Fitness centerFitness center
  • Pool tablePool table
  • Ping-pongPing-pong
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Air conditioningAir conditioning
  • Soundproof roomsSoundproof rooms
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Express check-in/outExpress check-in/out
  • Business centerBusiness center
  • Room serviceRoom service
  • Ironing serviceIroning service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Car rentalCar rental
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Dry cleaningDry cleaning
  • LaundryLaundry
  • Baggage storageBaggage storage
  • Shared lounge/TV areaShared lounge/TV area
  • Packed lunchesPacked lunches
  • Daily housekeepingDaily housekeeping
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor poolOutdoor pool
  • GardenGarden
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
  • Sun deckSun deck
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • Face masks for guests availableFace masks for guests available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Heated poolHeated pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Samantha
Aug 29, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Everything, we always stay here everytime we come to Mackay
Negative: Nothing
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Room Arrangement

Room InfoFacilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Laptop safe, Trash cans, Carpeted, Ironing facilities, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Iron, Interconnected room(s) available, Safety deposit box

Media & Technology

Video, Satellite channels, iPod dock, Flat-screen TV, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens

View

Garden view, View, City view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Adapter

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Laptop safe, Trash cans, Carpeted, Ironing facilities, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Iron, Interconnected room(s) available, Safety deposit box

Media & Technology

Video, Satellite channels, iPod dock, Flat-screen TV, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens

View

Garden view, City view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Adapter

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Laptop safe, Trash cans, Carpeted, Ironing facilities, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Iron, Safety deposit box

Media & Technology

Video, Satellite channels, iPod dock, Flat-screen TV, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens

View

Garden view, View, City view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Adapter

Safety features

Air purifiers
Superior Twin Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Laptop safe, Trash cans, Carpeted, Ironing facilities, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Iron, Interconnected room(s) available, Safety deposit box

Media & Technology

Video, Satellite channels, iPod dock, Flat-screen TV, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens

View

Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Adapter

Safety features

Air purifiers
Disability Accessible Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels, Walk-in shower

General

Laptop safe, Trash cans, Carpeted, Ironing facilities, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Iron, Safety deposit box

Media & Technology

Video, Satellite channels, iPod dock, Flat-screen TV, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens

Accessibility

Toilet with grab rails, Shower chair, Raised toilet, Entire unit wheelchair accessible, Adapted bath, Roll-in shower, Lower sink, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Adapter

Safety features

Air purifiers
Superior King Room - High Floor
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Laptop safe, Trash cans, Carpeted, Ironing facilities, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Iron, Safety deposit box

Media & Technology

Video, Satellite channels, iPod dock, Flat-screen TV, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Adapter

Safety features

Air purifiers

FAQ's

Is this Ibis Mackay pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ibis Mackay? 

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ibis Mackay have a swimming pool? 

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ibis Mackay? 

Best-rates for the Ibis Mackay starts from $101 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Ibis Mackay a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ibis Mackay wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ibis Mackay? 

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ibis Mackay? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Ibis Mackay are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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